Cotton Candy Machines
- Commercial Machines
- Residential Cotton Candy Machines
Cotton Candy Supplies/Accessories
- Residential/Home Cotton Candy Supplies
- Carts
- Floss Trees
- Floss Sugar & Concentrate
- Bags and Accessories
- Cones and Accessories
- Machine Accessories
Combo Kits
- Which Combo Kit is best for you?
- Starter Package
- Entry Level
- Mid Level
- High Output
Customer Care
Our Story
Cotton Candy Info
Cotton Candy Business Manual
Shopping Cart

home our story help privacy cart
Tips and Suggestions

Tips and Suggestions

With our tips and suggestions, you should have no problems making cotton candy.   If you bought a machine from look at the product or warranty information for additional information or tips on how to use the machine.  If you have rented the machine, contact your local rental professional for ways he or she may advise or suggest you using the machine.  Here are additional tips and suggestions that we have found to be helpful!



  1. Let your machine run for a couple of minutes or heat up before you add the sugar.  This helps prevent one from making grainy cotton candy.
  2. Always....Always add the sugar when the motor is turning.
  3. Fill sugar to a capacity of 90 percent full.
  4. In order to reduce and eliminate the smoking of the machine, lower the “heat control fine-turning”.
  5. Raise the heat control setting if the floss is too thick; lower the heat control setting if the floss is too thin.
  6. Use the machine in an area where humidity is low, which enables you to produce fluffier cotton candy.  Unfortunately, humidity may cause the candy to shrink. 
  7. When storing the cotton candy into bags or containers, it is best to seal them tight or not allow any air into the container.  Sometimes if air gets in the container it may discolor, shrink, or clump up the candy. 
  8. May use 100% pure cane or beet sugar.  Regular granulated sugar is also recommended. 
  9. Never use extra-fine granulated sugar or “free flowing sugar” which may clog up the machine.
  10. Avoid using flavors that contain a gum or starch base due to the fact that they burn out the ribbons.
  11. To create brighter colors add one tablespoon of flossine per 5 pounds of sugar.

  12. MOST IMPORTANT:  Always use adult supervision when a child under the age of 18 is operating a cotton candy machine.

In order to keep your machine operating and running efficiently it is best that you clean it after each use.  By following these tips, it will help reduce any malfunctions one may encounter in the future with any machine.



         Cleaning Tips for Cotton Candy Machines

  1. Make sure all of the sugar is out of the floss head by running the machine until the sugar is completely gone.

  2. In order to remove carbon from the ribbons, be sure to empty the machine and turn the heat to the highest setting for at least one minute.

  3. Always unplug the main electrical supply cord after using the machine.

  4. Use a clean, damp cloth to wipe off the floss head with; NEVER allow water directly into the floss head.

  5. Make sure all parts are dry before operating the machine the next time that you use it or before you return it back to the rental store.






home  |  our story  |  privacy  |  help  |  shopping cart  |  contact info  |  top sellers  |  shop by section
    design by Copyright 2017 - All Rights Reserved
Cotton Candy Express is a division of Mary Mack's, Inc.