At CottonCandyExpress.com we try to give you a variety of
shipping choices while keeping your costs to a minimum.
We offer the following services through UPS:
Orders received Monday through Friday by 1 PM Eastern time will usually, but not
always, ship same day. Orders received on weekends, holidays or after 1 PM
Eastern will usually ship the next business day.
Orders shipped via UPS Ground will take from 2 to 7 business days for transit.
Most larger orders will be shipped LTL Motor Freight by FedEx Freight services
and will take between 2 to 7 business days.
Like most catalog and internet retailers, CottonCandyExpress.com charges for
shipping. Due to the nature of our items, the shipping and handling cost is
based on weight. Once you place your order, our online software will
automatically calculate your exact shipping charges based upon your address and
the weight of the items you purchased. However our website cannot calculate
shipping charges for items over 150 lbs. For these heavier shipments, we will
calculate the shipping charges and add the charges to your invoice.
To calculate shipping charges for the mail in orders please follow these
1. Complete your order at our online store as you normally would if ordering
with a credit card. Click through our site and add your desired items to your
2. After you finish shopping and have updated your cart with your desired items,
click "Checkout" on the Current Order page.
3. Please review your order to ensure that everything is correct.
4. Complete the Shipping Information section. Include all needed info.
5. Choose your desired shipping method.
6. Click "Continue With Order" at the bottom of the page.
7. This will bring you to our Order Page. Please review your order to ensure
8. Our software will automatically calculate the shipping charges and add any
other necessary fees or taxes. This will be listed just above "Total for
CottonCandyExpress.com". Use this information to correctly fill our the
Fax/US Mail order form. You can print out this page to ensure accuracy and send
it in along with your completed Fax/US Mail order form if you would like. If
your order weighs over 150 lbs, please call us at 1-800-871-1491 for a shipping
9. If you do not wish to pay by credit card, do not fill our the billing information.
Simply click "Do Not Order" at the bottom of the page.
10. Send your completed form along with payment to:
PO Box 10
Newton Grove, NC 28366
or Fax to 770-234-6333